Modern leaders are standing on the shoulders of giants. People like Eli Whitney, Henry Ford, Frederick Taylor, the Gilbreths, Walter Shewhart, W. Edwards Deming, Joseph Juran, Genichi Taguchi, Kaoru Ishikawa, Peter Senge and many others have, through their work, given us a set of usable tools and techniques for improving the way we work. Even as we approach the dawn of a new millenium, though, there's still a lot of fog to peer through. Dr. Brian Joiner, one of today's leading management thinkers, believes that up to 50% of our work efforts are still wasted. Imagine the effect on the world's economy if we could double efficiency across the board. Some of the insights that we have gained in working with customers and crafting PathMaker may be useful. Following is the beginning in what will be a series of articles from SkyMark staff and links to other articles of interest to the worldwide management community. We hope you enjoy reading these articles and find them informative. If you have any reactions to or questions about these articles, or if you have an article you would like to submit for posting, contact us and let us know.

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